This site is all about helping organisations large and small improve their IT practices. It covers such a range of subject areas within a business it is now regarded as part of the fabric, part of the infrastructure.

IT now starts with your paper based information, technology allows for document scanning and OCR enabling any organisation to store a digital version of the paper copy, indexing the document with meta data. Access to this data and the indexing of it clearly provides benefits; ease of access and no need to try and seek out or recover the physical document. However, this is just the start. Universal access implies data security implications.

How is that document stored?  Is it secure? Who has access to it and is there an audit trail? So don’t get carried away, you have to consider your regulatory obligations.


A good document management system will resolve this. However then you need to consider the IT fabric supporting that document management system:-

  • The servers
  • The data storage
  • Remote back-up
  • The management of PC’s and laptops
  • The LAN infrastructure
  • Wireless networks
  • Secure Access to the Internet
  • Wide area networking
  • Disaster Recovery

You cannot think of these elements in isolation, they have to be considered as part of a whole environment or IT eco system, particularly when it comes down to information security and maintaining the availability of the systems and the data.


The better business guide not only considers the role of technology but the business and people aspect of delivering strong, robust infrastructure and teams that enable businesses to compete.